How to Book an Appointment with a Psychologist: A Simple Guide

how to book an appointment with a psychologist
Written by Melissa Bell 
on 20 Aug, 2024

Booking an appointment with a psychologist doesn’t have to be complicated. This guide explains how to find the right psychologist, contact them, and what to expect in your initial session.

In fact, learning “how to book an appointment with a psychologist” can be simple and straightforward.

Key Takeaways

  • An appointment with a psychologist can be booked easily by calling or emailing the practice directly.
  • To find the right psychologist, define your therapy goals and use recommendations from GPs, friends, family or online databases like the Australian Psychological Society’s ‘Find a Psychologist’ tool.
  • Knowing the costs and rebates, such as Medicare rebates with a Mental Health Care Plan, bulk billing, and private insurance, can make psychology services more affordable and accessible.

Getting Started with Booking an Appointment

Illustration of a person using a laptop to book an appointment

Booking an appointment with a psychologist has never been easier. Many clinics now offer remote/ telehealth services and consultations so you can attend your appointment from home.

Finding the Right Psychologist

Finding the right psychologist starts with defining your therapy goals. What are you struggling with? Is it anxiety, depression or stress from work or personal relationships?

A clear definition of your needs will guide you to a psychologist who specialises in those areas. Recommendations from your GP, friends, or family can be a good starting point, but remember to do some research.

Your search for a registered psychologist in Australia can be made easier using online databases maintained by mental health organisations. Tools like the Australian Psychological Society’s ‘Find a Psychologist’ allow you to search by issue and location to find the right one. If you’re looking for specific mental health services, contact organisations that focus on your area of concern.

Additionally, when looking for a psychologist, consider the following:

  • Contact your insurance provider to find a psychologist in your network and what’s covered. This will depend on your level of extras cover.
  • Some therapy centres offer to compare multiple therapists making the process easier for new clients.

You can find a potential psychologist through personal referrals from friends or doctors which can be a great resource. By finding the right psychologist, you set yourself up for a better and more satisfying therapeutic experience.

Contacting a Clinic or Practice

Once you have found potential psychologists, the next step is to contact a clinic or practice. Many clinics offer multiple ways to contact them, including phone, email, and online chat.

If you’re contacting the clinic, you can email or call and ask for the next available appointment. Some clinics will ask you to leave a voicemail, and someone will call you back. It’s as simple as that, and you’ll be on your way to getting the help you need.

Initial Appointment Process

Illustration of a person filling out an appointment form

The initial appointment with a psychologist is called an ‘intake session.’ During this session, you and the psychologist will ask each other questions to get to know each other better. The psychologist will also gather information about your current concerns and relevant personal history.

This is also an opportunity to set therapeutic goals and discuss outcomes.

What to Expect in Your First Session

During the first session, therapists typically ask about:

  • What prompted you to seek treatment
  • Your mental and physical health history
  • Family background
  • Schooling
  • Any previous psychiatric treatment
  • Your goals for therapy

This will give the therapist a good understanding of your situation and how they can tailor their approach to you.

Initial assessments may include questionnaires or standardised tests to understand your mental health better. You may also discuss the therapeutic approach and what to expect from future sessions.

This first conversation sets the foundation for your therapeutic journey and ensures that you and your therapist are on the same page regarding your goals.

Costs and Medicare Rebate

A referral from your GP makes you eligible for a Medicare rebate on psychology sessions.

Medicare rebates are available with a mental health care plan. You can save $96.65 per session with a general psychologist and $141.85 per session with a clinical psychologist.

These rebates are for up to 10 psychology sessions per calendar year under a Mental Health Treatment Plan. Your GP will refer you for an initial six psychology sessions. If you require further treatment, your psychologist will request four additional sessions.

Private health insurance may also rebate but you can’t claim both Medicare and private insurance for the same session. Knowing the costs and rebates will help you plan your therapy sessions without financial stress.

Mental Health Care Plan

Booking an extended appointment with a GP who will assess your mental health needs will allow you access to a referral with a Mental Health Care Plan. To get a Mental Health Care Plan you must be diagnosed with a mental health condition by a GP. This plan allows you to access subsidised sessions with a psychologist and reduce out-of-pocket costs.

The Better Access initiative allows you to claim up to 10 individual and 10 group sessions per year under the plan.

Your GP may give you the referral to contact the clinic or send it directly. A GP referral is often required to access a psychologist under a mental health care plan, making psychology services more affordable and accessible.

Booking Appointments Online

Illustration of a person scheduling an appointment on a calendar

When using online booking systems for psychologists you’ll be asked to provide personal information such as your name, mobile number and date of birth. These systems allow you to filter search results by specialty, provider and availability so you can find a psychologist with an appointment available at a time that suits you.

Telehealth is becoming more popular and can be just as effective as in-person therapy, simply more flexible.

Setting Up an Online Account

To create an online account to book a psychologist appointment you’ll need to:

  1. Create a username and password.
  2. Enter your personal details such as name, mobile number and date of birth.
  3. This account will allow you to manage your appointments and access other services offered by the clinic or practice.

Scheduling and Confirming Appointments

Some practices allow you to book appointments directly through their website without making a phone call. After booking online you’ll receive an email with the appointment details.

You’ll also receive an email and SMS with a link to connect to your psychologist, which is easy and convenient.

Managing Missed Appointments

If you miss an appointment, you will be required to provide a bank card when booking online to apply a missed appointment fee if necessary.

Clients are charged for missed sessions. Generally, a fee of up to 100% is charged if you miss an appointment or don’t give at least 48 hours’ notice to cancel.

Knowing these policies will help you avoid extra charges.

Regular Sessions and Continuity of Care

Regular sessions are key to progress and achieving long-term mental health goals. Regular attendance builds a strong therapeutic relationship which is essential for therapy. Continuity of care helps clients integrate strategies into their daily life and stability especially for those with severe mental illness.

Discussing Frequency with Your Therapist

Session frequency usually starts with weekly sessions but can be adjusted as needed. Discuss your goals and feedback with your therapist to tailor your session frequency.

Life circumstances such as crises or periods of stability can also affect how often you see your therapist.

Benefits of Consistent Therapy

Regular therapy builds mental resilience and coping skills over time. Sessions provide ongoing support and a deeper understanding of mental health issues. This ongoing support is key to lasting change and improving your mental health.

Assistance for New Clients

The clinic can provide new clients with resources and support for their therapeutic needs. Most clients contact the clinic to help them choose the right psychologist for their first appointment.

This will help make the process less overwhelming and get you started on the right foot.

Help Choosing a Psychologist

When choosing a therapist, qualities such as:

  • clear communication
  • empathy
  • trustworthiness
  • respect

Are important to consider. Selecting a therapist who possesses these qualities can significantly impact the effectiveness and comfort of your therapy sessions.

Don’t hesitate to ask questions and ensure that your chosen psychologist is the right fit for you.

Support Services Available

New clients can access support services such as free or low-cost therapy options through service finders. These resources will help you as you navigate your mental health journey.

Common Questions About Booking an Appointment

Booking an appointment with a psychologist raises many questions. You can book an appointment without a GP or psychiatrist referral, but you will need to pay a full session fee. Knowing these FAQs will help you navigate the process more easily.

Do I Need a Referral from a GP?

A GP referral is not required to see a psychologist, but without one, you will not be eligible for a Medicare rebate. Self-referrals are accepted, but a GP referral can make psychological services more affordable.

Your GP can refer you to psychologists they know or you can request a specific psychologist.

Is There an App Required for Online Sessions?

When booking online therapy sessions, consider whether specific apps are required. Different online therapy platforms may require specific apps or software to conduct sessions, but some can be accessed via a web browser without needing additional apps.

Mobile apps are often available for ease and convenience of online therapy.

What Are the Payment Options?

Payment options for therapy can include:

  • Paying out-of-pocket
  • Using insurance
  • Accessing sliding scale fees
  • Payment plans
  • Accepting credit cards, HSA, or FSA accounts
  • Online payment systems like STRIPE

Check out these options to manage the cost of your sessions.

Summary

Booking an appointment with a psychologist is the first step to better mental health. This guide has covered everything from finding the right psychologist to understanding the cost and managing your online appointments.

By doing so, you are taking control of your mental health journey. Remember, seeking help is a sign of strength, and with the right support, you can achieve your mental health goals.

Learning how to book an appointment with a psychologist is an empowering step towards achieving your mental health goals.

To take the next step, visit our site at Fortitude Wellbeing and book an appointment today.

Frequently Asked Questions

Do I need a referral from a GP to see a psychologist?

No, you don’t need a referral from a GP to see a psychologist, but having one can make you eligible for Medicare rebates.

Can I book an appointment online?

Yes, many clinics offer online booking systems for scheduling and confirming appointments.

What are the costs involved in seeing a psychologist?

The costs of seeing a psychologist depend on factors such as Medicare rebates and private insurance, which can help lower out-of-pocket expenses.

Are there apps required for online therapy sessions?

Some online therapy platforms may require specific apps, but others can be accessed through a web browser as well. It depends on the platform you choose.

What payment options are available for therapy sessions?

You can pay for therapy sessions out of pocket, through insurance, using sliding-scale fees, or using online payment systems like STRIPE. Choose the option that works best for you.

About the Author

Principal Psychologist

Melissa is a registered general psychologist and teacher with over 20-years’ experience in the field of wellbeing, mental health and education. Melissa currently works in private practice, offering short and long-term therapy for adolescents and adults. She works with a wide range of presenting issues, including anxiety, panic attacks, depression, trauma, work-place stress and relationship issues.